Hyvent Support
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Recent activity by Hyvent Support-
How do I interact with the Trainer during the Live online Training and Livestream?
During the Live online Training and Livestream, you'll have the opportunity to interact with the instructor using the chat feature. In addition, for Live online Trainings, you'll also be able to ut...
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Is attendance mandatory for the course?
Please, for this information, don't hesitate to reach out to your trainings manager of your market. They're your go-to resource for in-depth insights, content details, and any other general informa...
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How do I log in to the platform?
To log in for the platform, you have two options: 1.You can log in using Group Retail Portal.2.Alternatively, you can sign up with your email address and create a password directly on our platform.
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What score do I need to pass the test?
No specific score is required to pass the test.
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Where can I locate information regarding upcoming Live online Training or Live streaming events?
In order to locate the information of the next Live online Trainings (LOT) or Videostreams please click on ""Events"" button in the upper right corner you wull find them. If there are no slots/docu...
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What do I do if I encounter technical issues during a Livestream or LOTs?
In case of technical issues during a Livestream or LOTs, please try the following actions before contacting support@hyvent.com: - Refresh the page- Log out and log in again- Check the network conne...
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Are there system requirements for participating in live sessions?
Participants need a device such as a computer, tablet, or smartphone with a stable internet connection and a web browser that supports the platform being used for the live session.
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How can I complete my training?
To complete the CLX training successfully, we recommend the following steps for all car models:1. Begin by taking the Pre-Test.2. Watch all available materials, if provided in the section.3. Partic...
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What are the differences between Lots and Live streaming?
The differences between LOTs and streaming are :In the LOTs (Live online Training), you're getting interactive sessions where you can engage with the market trainers live. On the flip side, Live st...
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How can I cancel my booking?
To cancel a booking, just click on your reservation and select 'Cancel'. The booking will then be automatically deleted.